As it happens, the two incidents are related (navigation in the browser clients for SharePoint Online and OneDrive for Business).
As you can see in Figure 1, notifications also include when problems are resolved. Last night, Outlook (version 2006, build 13001.20384) opened the notification panel for the first time to display details of a problem with OneDrive. Although incidents occur all the time inside Office 365, the sheer scale of the service and the way that tenants receive service from a network of datacenters mean that some tenants never notice problems while others experience issues. One reason why I didn’t pay much attention to this change is that relatively few incidents have recently happened that affect my tenant. The update is associated with Microsoft 365 roadmap item 58085. The panel appears when an incident happens that affects tenant users and the idea is that administrators get a heads-up before users start to complain that something isn’t working. Announced on June 16, it’s about a new right-hand notification panel in Outlook for Windows (click to run, aka Microsoft 365 enterprise apps). MC211619 was one of the Office 365 notifications that passed me by without making much of an impression.
Another Way for Tenant Administrators to Know When Incidents HappenI
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